Shipping and Delivery Policy


Welcome to Cruzer Hosting!

At Cruzer Hosting, we strive to provide you with the best web hosting services promptly and efficiently. Below you'll find our detailed Shipping and Delivery Policy for digital products and services.


1. Digital Product Delivery

Instant Access: Once your payment is successfully processed, you will receive immediate access to your purchased web hosting services. You will receive a confirmation email containing your account details, login credentials, and instructions to get started.

Account Activation:

  • New Customers: For first-time users, account activation usually occurs within a few minutes of your purchase. In rare cases, it may take up to 24 hours due to account verification processes.
  • Existing Customers: If you're an existing customer adding new services, the new features or upgrades will be applied to your account immediately.

2. Order Confirmation

Email Notification: Upon placing your order, you will receive an order confirmation email. This email will include:

  • Order summary
  • Payment receipt
  • Instructions for accessing your hosting services

Account Dashboard: You can also track and manage your orders through your Cruzer Hosting account dashboard. All your services and invoices will be available for review at any time.

3. Delivery Issues

Non-Receipt of Confirmation Email: If you do not receive a confirmation email within a few minutes of your purchase, please check your spam/junk folder. If it's not there, contact our support team immediately at support@cruzerhosting.com.

Access Issues: If you experience any issues accessing your hosting services, please contact our support team. We are available 24/7 to assist you and ensure your services are up and running smoothly.

4. Refund and Cancellation Policy

Please refer to our Refund and Cancellation Policy for detailed information on how to cancel services and request refunds.

5. Support and Assistance

Our dedicated support team is here to help you with any questions or issues you may encounter. You can reach us through:

We aim to respond to all inquiries within 24 hours.